Privacy Policy for DoseLoop

DoseLoop may collect or store the following types of information depending on how you use the app.

1.1 Information You Enter in the App

You may choose to enter personal health and wellness information, including:

• Medication names, dose amounts, dose dates, and dose status
• Injection site information
• Reminder preferences
• Symptoms and severity levels
• Weight, goal weight, and progress data
• Nutrition and meal logs
• Water intake
• Progress photos
• Notes, questions for your doctor, and other personal entries
• App preferences such as units, display settings, and notification settings

You are in control of what information you choose to enter.

1.2 Health and Fitness Data

If DoseLoop offers Apple Health integration and you choose to enable it, the app may read or write selected health-related data with your permission.

DoseLoop will only access Health data after you grant permission through Apple’s permission system. You can change or revoke Health permissions at any time in your device settings.

We do not use Health data for advertising.

1.3 Photos and Camera Access

DoseLoop may request access to your camera or photo library for features such as progress photos or food scanning.

Photos are accessed only when you choose to select or capture a photo. DoseLoop does not access your photo library in the background.

For AI-assisted food scan features, the selected meal photo may be submitted to a third-party food recognition provider only after you choose to analyze the photo.

1.4 Notification Data

If you enable reminders, DoseLoop may use local or push notifications to remind you about doses, logs, or other activities you choose to track.

You can disable notifications at any time in your device settings.

1.5 Subscription and Purchase Information

If DoseLoop offers premium features or subscriptions, purchases may be processed by Apple through the App Store.

We do not receive or store your full payment card details. Apple handles payment processing according to Apple’s own privacy and payment policies.

We may receive limited subscription status information, such as whether your subscription is active, expired, or canceled, so we can unlock premium features.

1.6 Technical and Usage Information

We may collect limited technical and usage information to improve app performance, reliability, and user experience, such as:

• App version
• Device type and operating system version
• Crash logs
• Performance diagnostics
• Feature usage events
• Error logs

This information helps us improve DoseLoop and fix issues.

We use information to:

• Provide app features and core tracking functionality
• Save and display your logs, reminders, progress, and preferences
• Generate personal summaries, reports, and charts
• Help you review your medication, symptoms, nutrition, and weight history
• Support AI-assisted food scan or nutrition estimation features when you choose to use them
• Send reminders and notifications you enable
• Improve app performance, design, reliability, and safety
• Troubleshoot errors and provide customer support
• Manage premium access and subscriptions
• Comply with legal, security, and App Store requirements

We do not sell your personal health information.

DoseLoop may include an AI-assisted food scan feature that allows you to select or capture a meal photo and receive an editable nutrition estimate.

When you use this feature:

• You choose the photo.
• The photo is submitted only after you tap the analyze button.
• The result is an estimate and may be incomplete or incorrect.
• You should review and edit the result before saving it.
• DoseLoop does not automatically save AI-generated nutrition values without your review.

To provide this feature, DoseLoop may use third-party food recognition or nutrition data providers, such as LogMeal, FatSecret, or similar services.

These providers may process the image or food-related data to return food recognition and nutrition information. Their handling of data is governed by their own privacy policies and terms.

If you do not want meal photos processed by a third-party provider, do not use the food scan feature. You can still log meals manually.

DoseLoop is designed to store many types of user-entered data locally on your device unless cloud sync, backup, or third-party processing is required for a specific feature.

Depending on the features you use, some data may be stored:

• Locally on your device
• In Apple services such as iCloud or Health, if you enable those integrations
• With trusted third-party service providers for analytics, crash reporting, subscription management, food recognition, or support
• On our servers if DoseLoop provides account-based or cloud-based features in the future

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.

DoseLoop may use trusted third-party services to operate and improve the app. These may include services for:

• App analytics
• Crash reporting
• Subscription management
• Food recognition and nutrition data
• Customer support
• Cloud hosting or backend infrastructure

These third-party services may process limited information only as necessary to provide their services.

Examples may include:

• Apple App Store and Apple Health
• Food recognition or nutrition providers such as LogMeal or FatSecret
• Analytics or crash reporting tools
• Subscription management providers, if used

We do not authorize these providers to sell your personal health information.

DoseLoop is for personal tracking, education, and organization only.

DoseLoop does not:

• Provide medical advice
• Diagnose medical conditions
• Recommend medication changes
• Prescribe treatment
• Replace professional medical care
• Guarantee accuracy of health, nutrition, or symptom information

Always consult a qualified healthcare professional before making decisions about medication, dosage, treatment, diet, or health management.

If you believe you are experiencing a medical emergency, contact emergency services immediately.

You can control your information in several ways:

• Add, edit, or delete logs inside the app
• Disable notifications in device settings
• Revoke camera, photo, or Health permissions in device settings
• Stop using AI-assisted food scan and log meals manually
• Manage or cancel subscriptions through your Apple ID settings
• Delete the app from your device

If DoseLoop offers account-based features, you may also be able to request account deletion or data export by contacting us.

We retain information only as long as necessary to provide the app’s features, comply with legal obligations, resolve disputes, improve safety, and operate our services.

Data stored locally on your device may remain until you delete it inside the app or uninstall the app.

Data processed by third-party providers may be retained according to their own policies.

DoseLoop is not intended for children under the age of 13, or the minimum age required by applicable law in your region.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through DoseLoop, please contact us so we can take appropriate action.

DoseLoop may be used in different countries. Your information may be processed in countries other than your own, depending on the services and providers used.

Where required, we take reasonable steps to protect your information according to applicable privacy laws.

We use reasonable administrative, technical, and organizational safeguards to protect your information.

However, no app, service, device, or method of transmission is completely secure. You are responsible for keeping your device, passcode, Apple ID, and backups secure.

We may update this Privacy Policy from time to time.

If we make significant changes, we may notify you through the app, website, App Store listing, or other appropriate means.

The updated Privacy Policy will be effective when posted, unless otherwise stated.

If you have questions, concerns, or requests about this Privacy Policy or your data, contact us at:

Email: [email protected]
Company: EloraApps
Website: eloraapps.com

DoseLoop may collect or process the following categories depending on enabled features:

• Health and fitness information
• User-entered medication, symptom, nutrition, water, weight, and progress data
• Photos selected by the user
• App usage and diagnostics
• Subscription status information
• Contact information if you contact support

DoseLoop does not sell your personal health information and does not use Health data for advertising.